About BirdDog Solutions


Founded in 1998, BirdDog Solutions is the trusted parcel partner to more than 500 high volume ecommerce, retail, omnichannel, healthcare, and B2B shippers.

BirdDog takes an analytic consultative approach to engineer a customized parcel program for each client’s unique business and shipping needs. Our team optimizes competitive carrier agreement strategies, provides detailed and secure invoice and compliance audit services, and helps you make better shipping decisions through our advanced shipping analytics and business intelligence tool.

Our parcel experts deliver results that support growth and competitiveness, mitigate risk, save organizations money, and improve inefficiencies and customer experience. Read our corporate brochure to learn more.


Our engineers customize a parcel shipping solution to align with your business objectives.

SSAE16 Type II certified shipping audit services achieve key compliance and cost reduction goals.

Innovative tools provide data visibility to help you make informed business decisions.

BirdDog at a Glance

managed parcel spend

packages audited daily

current customers

Meet our Parcel Experts

The BirdDog team of industrial engineers, carrier revenue management experts, analytical product managers and analysts provides our clients with the most extensive parcel carrier and shipping expertise available in the market. Meet the senior members of our team below and request your free one-on-one consultation today.
Ken Wacker’s executive experience gives him a unique perspective to understand how consultative solutions and outsourced business services help drive growth for Fortune 1000 organizations.
Patrick White is our client-facing executive responsible for BirdDog account management, client services and implementation.
Todd Benge has 21 years of carrier corporate pricing experience and parcel program expertise to share with BirdDog clients.
A leader in small parcel engineering services, Glenn Gooding has more than 21 years of carrier network and operations management experience.
Jeff Eischen is an industrial engineer with nearly 20 years of carrier experience to use when designing parcel shipping programs for BirdDog clients.
David Sullivan is a consultative logistics professional with more than 12 years of carrier contract and pricing optimization experience.
Toni Caputo has built the core BirdDog parcel auditing infrastructure and optimized her team of auditors, data analysts and claims management specialists for more than 15 years.
Chris Edmunds has more than 21 years of software development and parcel shipping data analytics experience to keep BirdDog technology ahead of the curve.
As BirdDog OnDemand product manager, Cory Griffiths ensures our clients get the data they need with actionable insight.
Get a free one-on-one consultation

45 minutes to address your most pressing parcel issues. No obligation.

Where to Find Us

1725 Windward Concourse
Alpharetta, GA 30005
Operations & Client Services
2301 North 117th Avenue
Omaha, NE 68164